About Richelo Killian

Richelo Killian is the founder and CEO of InboxJam (Email Marketing Consultancy) and ContactJam (ESP). He has been involved with marketing businesses online since 1997, and has used virtually every ESP in existence, and even founded his own ESP in 2009. He has worked deep in the trenches of email deliverability and initially handled all aspects of deliverability for his own ESP.

Seed list based monitoring

By |2022-06-17T11:47:58+02:00June 17th, 2022|Email Marketing, Email Terms|

As we discussed in our previous article, inbox rate (deliverability rate) monitoring is much more important than delivery rate monitoring. In this article, I want to talk about seed lists and why they may not be the best tool to use to monitor your inbox rate. They ARE important and useful, but should only be

No-reply Email Addresses

By |2022-06-16T06:22:36+02:00June 16th, 2022|Email Marketing|

What exactly is a no-reply email address and why do we have a whole article dedicated to it? A no-reply is an email address using the format “noreply@company.com” Many businesses use a no-reply email address to discourage the recipient from sending a response to their transactional emails or email marketing campaigns, thus forgetting the cardinal

Deliverability Rate vs Delivery Rate

By |2022-06-15T15:03:03+02:00June 15th, 2022|Email Terms|

There are many important metrics to monitor when it comes to identifying the quality of an ESP or your own email marketing system. Two of these are very important when it comes to having your subscribers actually receiving your messages. The one is easy to measure and report on, while the other is much more

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